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This platform focuses on mid-size to large-scale companies by providing tons of automation features and builds bots. Table: Difference between WhatsApp and WhatsApp Business WhatsApp Business APIįor large-scale businesses, there’s a new platform: WhatsApp Business API. Through this feature, you can create custom label names to sort contacts accordingly. WhatsApp Labels are colour-coded categorically. WhatsApp personal messenger doesn’t support this feature, whereas WhatsApp Business does.

A strategic move by WhatsApp that facilitates the apps in providing an end-to-end shopping solution to users. This feature is available on both platforms. WhatsApp has even launched an in-chat payment feature where you can send and receive payments through UPI ID. The two apps support attaching audio-visual files, sharing documents, location, and contact details. This is probably one of the most popular features as many users utilise it. Suggested Reading: WhatsApp Group vs Broadcast 5. The same limit is applicable in adding members to a group on both apps. You can broadcast messages to up to 256 contacts in one go.

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Messaging CapabilitiesĪs long as you abide by WhatsApp’s guidelines, companies and individuals are free to send unlimited messages of any format (audio, video, or file attachments). On the other hand, Business accounts can however collect customer information to enhance their shopping experience.įeatures of a WhatsApp Business Account 4. WhatsApp can’t read your messages, hear calls, access location details and file attachments.

WHATSAPP BUSINESS USE UPDATE

The recent policy update states that all the activities remain private on WhatsApp. This ensures every message shared on both platforms securely reaches the target destination. There is no concern for security as both apps feature end-to-end encryption for messages.Įach message is completely secured by a protocol of layers that is inaccessible to third-party users. Suggested Reading: WhatsApp Business Vs Facebook Messenger: Detailed Comparison 3. They are available on Google play store and Apple store.

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Now, you can download both apps free of cost. However, after Facebook acquired the app, they decided to drop the annual subscription fee.

When WhatsApp was launched, after completing the first year, there was an annual subscription charge of $0.99.

WHATSAPP BUSINESS USE HOW TO

Learn how to create a WhatsApp Business account 2. On top of that, they share the same design guidelines as well. WhatsApp is developed using the Erlang programming language and FreeBSD operating system.īoth the apps share a common platform for conversational activities. Now, let’s analyse the differences between WhatsApp Business and WhatsApp. However, its main focus is to facilitate companies who want to promote their brand or assist customers on WhatsApp.īoth the apps are distinct based on their operational capabilities. To extend its service to small company owners (ranging from small scale to medium-scale companies), WhatsApp launched WhatsApp Business in 2018. By introducing payments, location shareability, audio/video calls, and document attachments, the messenger app is a one-stop solution for virtual interactions. WhatsApp has completely evolved itself from just a messenger app. Its user-friendly design, reliability, and functionality make WhatsApp Messenger suitable for personal and official purposes. Moreover, WhatsApp has recorded over 2 billion users tapping all walks of life. WhatsApp and WhatsApp Business are one of the most popularly used messenger apps across the globe because people love conversing over the app due to its features, security, and speed. In this blog post, you will learn the differences between WhatsApp and WhatsApp Business app.

Whatsapp business use